Introduction
This Privacy Policy outlines the practices and procedures we follow regarding the collection, use, and sharing of your personal information when you visit www.doodoosquad.com (the “Website”) or utilize any of our services. By accessing or using the Website or services, you acknowledge and consent to the data collection practices set forth in this Privacy Policy.
Doo Doo Squad, LLC (“we,” “us,” or “our”) is a dog waste removal service based in Sacramento, California. We offer a convenient solution for dog owners by cleaning yards and removing pet waste, ensuring clients enjoy a clean, safe, and beautiful outdoor space.
2. Information We Collect
We collect various types of information in different ways, depending on your interactions with us. Below is an overview of how we gather information:
Information You Provide
This includes personal information that you submit directly to us:
Personal Identifiers: First and Last Name, Mailing Address, Email Address, Phone Number.
Service Details: Information regarding the services you request, including preferences and special requirements.
Communication Preferences: Your preferences for receiving communications from us (e.g., marketing emails or text messages).
Information We Collect Automatically
We automatically collect certain data when you interact with our Website:
Usage Data: This includes technical and analytical data such as your IP Address, Browser Type, Operating System, Domain Names, Access Times, Referring Website Addresses, and Website pages visited within Doo Doo Squad.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies, including Google Analytics, to analyze traffic patterns, user interactions, and engagement. Google Analytics may collect IP addresses, device information, browsing activity, and interactions with our website to provide insights into user behavior.
Third-Party Tracking: In addition to Google Analytics, we may use other third-party tracking tools for marketing, website optimization, and performance analytics. These tools may collect data about how you interact with our site to help us improve our services and provide relevant content.
User Controls & Opt-Out:
You can manage your cookie preferences in your browser settings.
(Instructions for different browsers can be found here:
Google Chrome | Mozilla Firefox | Safari | Microsoft Edge)You can opt out of Google Analytics tracking using Google’s opt-out tool.
Google Analytics Opt-Out Browser Add-OnSome third-party services offer their own opt-out mechanisms, which you can review in their respective privacy policies.
(For example, you can visit the privacy policies of services like Facebook to learn more about their opt-out options.)
Payment Information
When you make a payment for our services:
We do not store your credit card or payment details.
Your payment information is processed securely through a third-party payment processor.
The payment details you provide are entered directly into the processor’s platform for secure handling.
3. How We Use Your Information
We use the information we collect based on your relationship with us:
For Prospects (Leads)
If you opt in to receive communications (e.g., by filling out a contact form), we may use your information for:
Follow-Ups: Sending automated text messages or follow-up calls as part of our sales process.
Marketing: Sending occasional promotional messages about our services. You can opt out at any time by replying “STOP” or clicking “UNSUBSCRIBE.”
For Customers
If you sign up for our services, we use your information for:
Providing Services: Delivering the services you request, including relevant communications.
Marketing & Communication: Sending service-related updates and promotions, with the option to opt out at any time.
Service Improvement: Analyzing user feedback and behavior to enhance our services.
Tracking User Behavior: We track pages visited, clicks, and time spent on our site to improve user experience.
Legal Compliance: Ensuring compliance with applicable laws and regulations.
Other Internal Uses:We may use your information for internal audits, business analysis, or to ensure compliance with legal requirements.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted partners under the following circumstances:
Third-Party Service Providers: We may share your information with vendors who assist us in email delivery, customer support, payment processing, data storage, statistical analysis, and marketing communications.
Legal Compliance & Protection: We may disclose your personal information when required by law, in response to legal processes such as subpoenas or court orders, to enforce our rights, or to protect the safety of our users, employees, or the public.
Business Operations: We track user behavior on our website to analyze trends, customize content, and deliver targeted advertisements to users interested in specific services.
All third-party partners are contractually required to keep your information confidential and use it solely for the purpose of providing services to Doo Doo Squad.
5. Compliance
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:
Right to Know: You can request details about the personal information we collect, use, and share, including the categories of personal information, purposes for collection, and third parties with whom we share your data.
Right to Delete: You can request that we delete your personal information, subject to certain exceptions (e.g., if the information is necessary for us to fulfill a contract or comply with legal obligations).
Right to Opt-Out of Data Sharing: You can request that we do not share your personal information with third parties for targeted advertising purposes. You can exercise this right by contacting us with “Do Not Sell or Share My Personal Information”
Right to Non-Discrimination: Exercising your CCPA rights will not result in any denial of service, price increase, or discrimination.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. For example, we use SSL encryption for transactions and sensitive data. However, no data transmission over the Internet is 100% secure, so we cannot guarantee the absolute security of your information.
7. Data Retention
We retain your information only as long as necessary for the purposes outlined in this Privacy Policy.
For Customers
We retain personal information for as long as you are an active customer. An “active customer” is defined as someone who has requested and received services within the last 12 months, or someone who has an outstanding balance with us. If you stop being an active customer, we will retain your personal information for a period of time to comply with legal obligations or resolve any issues that may arise, but you may request to have it deleted at any time. Information such as your name, email, and phone number is retained permanently if you were a customer and signed up for our services.For Prospects (Leads)
If you are a lead who has not converted into a customer, your information will be retained for up to 30 days from your last interaction. During this period, you may receive follow-up automated text messages (e.g., 15 minutes, 3 days, and 7 days after initial contact) and a couple of phone calls. After 30 days, your data will be deleted unless you opt into further communication or sign up for service.Email Marketing
If you are a customer, you may receive monthly marketing emails. These can be opted out of at any time.
8. Data Deletion
Upon a verifiable request, we will delete your personal information from our records, subject to certain exceptions, including:
Completing transactions
Detecting security incidents
Debugging errors
Exercising free speech or other legal rights
Complying with legal obligations
Links to Other Websites
Our Website may contain links to other websites that are not operated or controlled by Doo Doo Squad, LLC. We are not responsible for the content or privacy practices of such external sites. We encourage you to review the privacy policies of any third-party websites you visit to understand how they collect, use, and protect your information.
10. Children Under Thirteen
We do not knowingly collect personal information from children under the age of thirteen. If you are under thirteen, you must ask your parent or guardian for permission to use this Website.
11. Email Communications
We may contact you via email for service-related announcements, promotions, surveys, and other communications. You can opt out of marketing emails at any time by replying “STOP” or clicking the “UNSUBSCRIBE” button.
Changes to this Privacy Policy
Doo Doo Squad reserves the right to modify this Privacy Policy at any time. If we make significant changes, we will notify you via email, a prominent notice on our Website, or by updating the privacy information. Your continued use of the Website after such modifications constitutes your acknowledgment and acceptance of the revised policy.
Contact Us
If you have any questions or comments about this Privacy Policy, please contact us at:
Doo Doo Squad, LLC
4090 Wayside Ln Unit A
Carmichael, California 95608
Phone: 916-DOG-POOP
Effective Date: February, 2025
